Privacy Policy

IOM Research Limited is committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other associated documents) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following policy carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this webpage (“our site”) and continuing to participate in any survey or offer linking to it, you are accepting and consenting to the practices described in this policy.

Our site and our surveys may, from time to time, contain links to and from partners’, advertisers’, affiliates’ and social network sites. If you follow a link to any of these websites, please note that these sites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check their privacy policies before you submit any personal data to those websites as they may not be on the same terms as ours.

In accordance with the Market Research Society Code of Conduct for online surveys, in order to take part in any survey or questionnaire from our website, you must be over 16 years of age.

References in this policy to “data protection law” mean (as applicable) the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679) and all related data protection legislation having effect in the United Kingdom.

References in this policy to “data” or “information” include “sensitive personal data” and “special categories of data” (as defined under data protection law) where applicable.

Unless otherwise stated, the data controller is IOM Research Limited, International House, Gloucester Road, London SW7 4ET. There may be instances where we are a joint data controller with our clients, but this will be clearly stated, where applicable.

INFORMATION WE MAY COLLECT FROM YOU

Information that you provide by filling in forms on our site www.instituteofmums.com. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further information and/or services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site. If you contact us, we may keep a record of that correspondence. The information you give us may include your name, address, email address, phone number, date of birth and gender.

We may also ask you to complete surveys that we use for research purposes. Whether you complete them is entirely up to you. Where information is volunteered and subsequently collected that can identify you this is used to provide insights and information that allow our clients to create more efficient and effective products and services for their customers. You will not be contacted by us unless you have specifically consented to us doing so.

We may also keep an electronic record of competitions you enter and transactions you carry out through our site and of the fulfilment of your orders, as well as details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. Where your information is required to identify whether you are the winner of a competition or draw this may be revealed to the appropriate client. Please refer to the individual competition rules which will refer to the requirements for publicity of winners’ names.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To speed up your searches.
To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Please note that our advertisers may also use cookies, over which we have no control.

The EC Cookie Directive.

IOM Research Ltd and its associated sites, iomresearch.com and instituteofmums.com may set and access Cookies on your computer. First-party Cookies that may be placed on your computer are detailed in Schedule 1 and third-party Cookies that may be placed on your computer are detailed in Schedule 2. All Cookies used by our websites are used in accordance with the provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. IOM Research Ltd has carefully chosen these Cookies and uses them to facilitate certain functions and features of the website. We also use Cookies for analytics purposes. These Cookies track your movements and activities on our websites and are designed to give us a better understanding of our users, thus enabling us to improve our services.

First-time visitors to our website will be presented with a message bar informing you that we use Cookies. By continuing to use the website you agree to using cookies. None of the Cookies set by the website jeopardise your privacy in any way and no personal data is collected. By giving your consent to the setting of our Cookies you are enabling us to provide the best possible experience and service to you through our website. If you wish to deny your consent to the placing of Cookies, certain features of the website may not function fully or as intended.

Certain features of the website depend upon Cookies to function and are deemed, within the law, to be strictly necessary. You will not be asked for your consent to place these Cookies however you may still disable cookies via your web browser’s settings, as set out in sub-Clause 10.4

You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the website.

You may delete Cookies at any time however you may lose any information that enables you to access the website more quickly.

The website uses the third-party Cookies detailed in Schedule 2 for the purposes described therein. These Cookies are not integral to the services provided by the website to you and may be blocked at your choosing via your internet browser’s privacy settings or via your response to the request for consent detailed in sub-Clause 10.2.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Athough we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.

We will never pass your details on to a 3rd party, without your prior consent. However, we may provide them with aggregate information (for example, we may inform them that 8,000 people have clicked on a link to their product on any given day). We may also use such aggregate information to help promote our services and enable our clients to reach the kind of audience they want to target (for example, we may tell them how many parents in Kent subscribe to our site). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If IOM Research Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of IOM Research Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You will never process your personal data for marketing purposes without your prior consent. Every email we send you will contain a link through which you can unsubscribe, thereby removing your details from our subscription list with immediate effect. You can also exercise the right to remove yourself from our databases at any time by contacting us at IOM Research Limited, International House, Gloucester Road, London SW7 4ET.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to IOM Research Limited, International House, Gloucester Road, London SW7 4ET.